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THANK YOU FOR YOUR FEEDBACK!
It is important in this day and age to provide a quality product and a fair price;and to do it all with the customer in mind.At Allentown Tables we strive to do that for every single customer.Below are just a few responses from our customers after the sale,delivery and installation of their product(s):
Excellent customer service and I would highly recommend Allen Town Tables! My order was taken and delivered exactly as promised. Mike and Barb went out of their way to make sure that I had the bar and chairs we ordered in a timely fashion before our event. They took the time to contact me personally to make sure they were meeting our needs. The furniture was delivered and we were able to set it up exactly as described. The pictures on the website do not do justice to the the quality and beauty of this set. Thank you so much for handing our order and as you know, we will be more than happy to order again!
Mariana - New Providence,NJ 8/8/14
Just wanted to drop you a note to thank you for such a professional job with our Pool Table.The installers did a wonderful and expert job,as well as being personable.I appreciated all of their attention to detail as they assembled the Table.They gave us some good advice about the placement of the Table in the room.It worked out Great.A+++
Just wanted to let you know how happy we are with our new Pool Table.We must say we are more than pleased - the timely fashion and professional installation exceeded my expectations.Thanks again.
Matthew S. Staten Island,NY
Everything went perfect with the delivery yesterday. Your installers were fantastic. They were very efficient doing their work, and filled me in on many important issues concerning the shuffleboard. Everything I read about your deliveries on the web site were right on! Thanks for the great purchase experience.
Keith K., Bel Air, MD
Thank you for the beautiful table and the fantastic service. We are very pleased with the quality of the table and the professionalism of your installers. We will definitely tell all of our friends about your company. Thank you,
Arleen L., Whaleyville, MD
Just wanted to drop a note to say thanks again for two tremendous tables. I am certain we will get many years of great entertainment out of them. Your installers were very professional and your service was impeccable overall. Thanks again.
Your installers installed our table for us yesterday. Thank you! It looks wonderful, and they were very polite and professional! I would love to offer them a tip for their work. I believe you still have my credit information and would like if you could bll me for a $25 tip for each. If you need any further info from me to process that let me know. Thank You Again,
Just wanted to say thanks for the great job you guys did. The pool table looks beautiful and the guys did a great job putting it together. Really nice people and a great product.
Thank you.Jeff C., Sewell, NJ
Mike, the new pool table is outstanding! Better than I ever imagined, and the printer did a tremendous job producing the custom felt. I've already logged 5+ hours of play on it this Saturday, and the table is impressive. Your guys did a great job assembling the table and placing it in the most appropriate spot in the room; their recommendations were very helpful. Otherwise, let me know when you start selling card game tops that fit the pool table, as I'd like to pick one up at some point.
Bill H., Tinton Falls, NJ
Fantastic job on the install! The family played for many hours over the Thanksgiving weekend. Truth is, these pictures don't do it justice. Have already recommended your company and will continue to spread the good word. Thanks.
Paul M., Garden City, NY
I was actually worried that ordering this pool table seemed too easy. I wish all the companies we do business with were as thorough and professional as Allentown Tables. The table with conversion top is absolutely beautiful, better than the pictures on the web-site. Your crew was great and the install went perfectly. You impressed everyone in our company and Allentown Tables will be highly recommended by all of us. Thank you
Jim R., Viginia Beach, VA
I want to thank you for your quick service in providing us the pool table on schedule and the 2 professional installers you provided. The table is great and looks better then we could have imagined from the web site photos. Also please thank the installers for their advice re Harman Kardon amplifiers. I needed a powerful system for (14) 4 ohm speakers and they pointed me in the right direction. I also purchased a Sylvania speaker selector A/B for up to 8 pairs of speakers. I figure the installers saved me about $1,000.00 with their advice.Again thank you for the high quality pool table and first rate service. I will certainly come to you when I am considering for a 22 foot shuffle board. All the best and I hope you, your family and service personnel. Have a great time in this holiday season.
Michael S., West Creek, NJ 08092
I just wanted to let you know that we absolutely LOVE the new tables. The guys did a great job and they look absolutely fantastic! I’ll send you a picture so you can add it to your imagine inventory! Thank you again!
John P., Gaithersburg, MD.
Just a quick note to let you know all went well with the delivery and installation yesterday. Both guys were very professional, personable and represent the company well. Thanks again.
Brian L., Montrose, PA.
I just wanted to let you know that we love the Queen Anne pool table. The installation man was very professional, friendly and did a great job. We were a little nervous about buying a pool table off the internet, but your quick service, quality product and professional installation staff made the whole thing great.
Drew D., Olney, MD.
Hi Mike, great job. Everything was perfect. My wife said that the guy (Bryan) who delivered and set it up (leather 3-in-1 poker table) was great, nice, neat and did a really nice job. The table itself, she loves and the chairs are also really nice. Of course, you were also easy to deal with and knowledgeable. Thanks alot.
The fellow who did the install was excellent. Clearly, he cared more about doing a quality job then getting the job finished quickly. That was refreshing to see in this day when most contractors want to get in and out as quick as possible (make a quick buck). I would highly recommend him to anyone. The table itself is fine(Cambridge). The only frustration is the finger prints on the mahogany finish. Other than that, it plays very well. We are enjoying it.
Everything went well and we appreciate you getting the pool table (Queen Anne) set up in time for the party. It was a big hit and I've been telling everyone about you.
Marcy G., Ringoes, NJ.
We were very happy with the experience (of) ordering from you company. You kept us well informed throughout the process and we love the table (poker table). Thanks for all of your assistance.
Ted P., Potomac Falls, VA.
I was meaning to let you know that all worked out very well with the table (poker table)and chairs. The chair assembly was tedious but the finished product is great and they have held even the fatest of my friends without incident. I have to say I was suprised about the quality. I felt like I was taking a chance ordering by mail but this table is high quality and looks exactly like the ones in the game store by me that go for 3 times as much. Thanks.
Sean R., Toms River, NJ.
I absolutely love my new pool table We use it almost every night. The delivery was right on time and the installer was very friendly and professional. I would highly recommend your products to anyone looking for a quality billiard table at a fair price. Thanks
- Jeff C., Elkland, PA.
My son and his friends are enjoying the poker table. Installation and delivery worked out great. Thanks!
Cindy H., Franklin Lakes, NJ.
Yes, the delivery and installation were professionally completed. The installers did a great job and I am certainly enjoying the beautiful table. Thanks.
Tom D., Westminster, MD.
Thanks for the fast delivery and set up. We love the table. Friends have been over almost every night playing. Maybe one day soon, a game table delivery will be next. Thanks Again
Paul M., Columbia, NJ.
Thank you and your guys for the delivery and installation of the beautiful 9' Pool table at my parent's place. It was great meeting you all. I had to leave at about 5 pm, a couple of hours before Jay had finished his long day of hard work. We were both impressed at the craftsmanship and care he took in his work and my mother is extremely happy with the finished results. She is out of town for a few days while my brother looks after the house. This weekend I might take the family up and try out the table. I know it will be enjoyed by all of us for many years to come.You were very helpful and communicative from the start, without being at all pushy. That really made a lot of difference to us. Everything worked out great and I know we did the right thing going with you. I would recommend you to anyone. If any prospective customer wants to email us with questions, we'll be happy to pass along the good words and also let them see the table if they like. Going with you enabled us to get a product with the quality we were hoping for, and more. The price is far less than comparable tables we've seen in showrooms, so we are very happy in all respects.
Julian W., Fairfield, PA.
Mike, it was a pleasure doing business with you. My husband was thrilled with everything, including the felt ha-ha...His (color) choice was terrible. It looks great with the table (Cambridge).Everyone was playing pool, and commented on the nice job.Now for Jay. That man is so nice, it was great having him here. Very professional, and definitely an asset to your company. He works like a dog. Very articulate about his profession. He made sure everything was nothing but perfect with the table. He even gave us a few tips on stuff, which we appreciated. He sure deserves a raise. He did not leave till everything was perfect with the table.You should be proud of an employee like this. I know, we own a company and they are hard to come by. Again, thank you, and please thank Jay again for us.
Sandy M., Quakertown, PA.
I just wanted to drop you a note to let you know how happy we are with our new pool table. We are happy with every detail, including the installation, the price, the table itself and even the quality of the accessories. We will certainly recommend Allentown Tables to our friends. Best regards.
Petra O., Brookeville, MD.
Hello Mike, hope all is well - the pool table is a success staff and students just love it - thanks again!
School Of Visual Arts, New York, NY
.Hi again, Mike..the table is great, many happy hours and family gatherings around it. I'm happy! The room is getting some last touches...real spectator chairs and a nice light will just about finish it off. Now..a question. Some friends want orange cloth for their table, and the local techs say "no such thing". Well, there apparently is such a thing, and you have it listed. Before I tell them about it, I thought I should check on availability. It would be for a 7 ft table. Can you supply that? Thanks again
Tom D., Elmira, NY
Our table is great. I gave your web address to my builder because he loved my table.
Jini S., Purchase, NY.
First let me just say thank you, thank you, thank you. You guys are awesome! The customer service you guys provide is like no other. If I ever need something else that you sell, you guys will be the first place I call. The tables (Cherry Mona Lisa and Mahogany Poker table) look wonderful and I will let you know what my husband thinks after the surprise birthday party. I think he's going to love it. Good luck with TLC! (Town Haul)
Liz G., Clinton, MD.
Many thanks to you and your staff for our lovely (Honey) poker table. Your attention to customer satisfaction is second to none. Our table was priced right, arrived on time and was set up with great care (by a very nice and courteous young fellow(Bryan), I might add). We will absolutely recommend your company to all of our friends. And we're sure that will come up when they see our new table. It's beautiful! Thanks, again.
- Frank & Bonnie P., Audubon, NJ.
I just wanted to drop you guys a line and tell you that Jay was a great installer. He was very professional and courteous. Our experience with purchasing a pool table from your store has been nothing short of exceptional. The table is amazing. The quality and workmanship is superb. I will recommend all my friends and family to your site. Good luck and thanks
Allen H., West Chester, PA.
Dear Mr. Kemp, I am emailing to tell you that the pool table looks and plays amazingly. Also I would like to compliment especially the installers. There were a few factory defects which they fixed including tapping screw holes which to me was above and beyond what they needed to do. Also the delievers did a great job. They had to undo the frame to carry it up teh stairs but they did it. Thank you very much.
Mike, the table (Mahogany poker table)looks beautiful Please feel free to use us as a reference if you have a prospective customer who may neeed reassurance about ordering from your company over the internet. By the way the installer (Bryan) was terrific as well. Take care,
Arnold K., Long Island, NY
.Hi. I wanted to let you know that the table I purchased was great! Your installer took the time to make sure that my table was perfectly installed and it was well worth it. He did an unbelievable job and I am extremely impressed with Allentown tables. I would recommend you guys to all of my family and friends. Thank you very much.
Ed T., West Chester, PA.
Mike, Sorry I havn't written yet. I am extremely pleased well beyond expectation with the Pool table. The construction is of high quality indeed and the service, delivery, and installation was on time and thorough. I would assure anyone who is hesitant to deal with your service because you are not local, that they will not regret it due to the quality of product you represent, thehigh level of service you offer, and your sincere commitment to customer satisfaction. Best wishes
Chris S., Johnson City, NY.
Hi Mike, the table is gorgeous & the kids love it (even the euro blue!)!!!! When will the honey color corner rack be put together & delivered? Keep me posted...The driver could not have been nicer! you're lucky to have such great guys working for you. Thanks,
Lisa F., Englewood, NJ.
I just wanted to drop you a note to thank you for a great table and fantastic service. My tablewas delivered on Monday 2/7/05 on time as scheduled. The people who delivered it were very friendly and courteous. The table was installed on Tuesday 2/8/05 as scheduled. The installer was outstanding. He did a marvelous professional job and was also very friendly, courteous and professional. I can't say enough about what a nice job he did and what great people you have working for you. Thanks again and I will recommend your company to anyone I know who wants a pool table. Sincerely,
Douglas D., Philadelphia, PA.
Mike, Thanks for everything! The pool table ,pub table(Mahogany w/poker top), and chairs are even more beautifull than I expected. The installers were professional and reliable. It's rare as a builder that I refer people because I'm so use to being let down by venders. But, you can rest assured all my clients will be reffered to your company. Thanks again.
Michael C., McHenry, MD.
Mike, Just wanted to thank you for everything you did to help make my gameroom turn out wonderful. The pool table was better than expected, the card table (Bumper pool) and (3-in-1) gaming table matched perfectly and the bar and stools really lookhigh end. I can't wait to finish the room with my spectator chairs. Once again thanks for everything, if you ever need a reference you got one here.
Stuart J., New City, NY.
Hi Mike - I just wanted to say thanks for delivering a quality product and exceptional service. We love the pool table. We had friends over all weekend playing and had a great time. We're still shocked that we were able to get such a beautiful and high quality product at such a fair price. If any friends get into the market for a table in the next year I will certainly refer them to you. . Best,
Adam D., Mohigan Lake, NY.
I just wanted to send a quick note telling you that the two men you sent over to deliver and install the pool table were terrific. They were quick, clean, courteous and consummate professionals. If this is the type of service typical of your company, I will be a long time customer. Thanks again,
Matt B., Pipersville, PA.
Mike I want to thank you for the timely delivery and installation of the new table. The table looks great and plays well. Your installers were professional and did a nice job. Thanks again
Terry B., Mt. Airy, MD.
Simply Beautiful First Class People and Service. Thank You so much.Rob S., Mount Kisco,NY.
Mike, The folks that you had install the table did a great job and were very professional. The table looks great and really sets of the area where we have it located (especially the purple felt). Thanks
Tony D., Pasadena, MD.
Mike, Just thought I'd send you an email saying how much I like the pool table. The craftsmanship is excellent; the table is beautiful; and it is built solid just like a pool table should be. The pockets and every detail are exceptional. Even though we've only had it for a couple weeks I have had many hours of enjoyment playing pool. My wife and children really like the table too. Your installers did a great job. They worked hard to make sure everything was assembled correctly and ensured the table is perfectly level. A great job by them. They were very polite and professional, their work was a perfect compliment to the excellent quality of the table, itself. Thanks for a great job and a great table!
Larry W., Monrovia, MD
Just wanted to let you know how pleased I was with the turnaround of my order and the excellent installation provided. I was very wary of ordering such an item on-line, but the call to Mike and the confirmation received eased my concerns. The table is beautiful and plays perfectly. Your installers were very professional and took great care in making sure that the table was perfectly level. Thanks for the great service. Best regards
Jerry L., Long Island, NY.
Hi Mike, I wanted to write and say thank-you for such a quality product and such over-the-top terrific service. We love our new 8' pool table, and the fact
that you really went out of your way to have it installed for us prior to our party - I have never seen customer service like it. Your responses were
always quick, friendly and knowledgable. I appreciate that you spent more than half an hour on the phone answering all of my pool-illiterate questions
(from installation time to room size to advice on felt colors) before I'd even agreed to purchase the table. I also didn't expect you to show up in person
the day it was to be installed - it was a pleasure to meeting you and the Installation was professional, careful and quick - We will definitely recommend you to all of our friends.Thanks again,
PJ & Kelly P., Mount Holly, NJ.
Hi Mike, Just wanted to drop you a quick line to let you know how happy we are with our new pool table. Thanks again and please tell your installer what a great job he did!Firm & Susan Whildin, Millville, NJ.
Thank you for the quick delivery. The installers (Keith and helper) were very personable and professional individuals. Dealing with you company is a rare experience.Your attention to customer service is extremely rare in today's market place. What a pleasure it is to experience truly friendly and professional customer service. Again thank you.John L., Baltimore MD.